FAQ

Why do I need an account?
It's a good thing to have an account! By placing your ads while logged in, you gain the advantage of being able to manage all of your ads in one convenient location; once logged in, 'My Ads' will list all of your ads. This is where you can edit, remove (Sold Out), and promote ads. Once logged in, you can like ads and save them to your favorites for later review

It's simple to place an ad on palakai.lk! Simply click the yellow Post Ad button and then follow the on-screen instructions

To edit an ad, go to the ad's page and select the "Edit ad" option. Tip: You can easily find your ad by logging in to your account and going to your "My Ads" page!

Tip: You can easily keep track of your ads by logging in to your account and going to your own Palakai.lk account by using the "My Ads" option! Your ad may be unavailable due to one of the following factors: • It is still being reviewed - This will be visible on your "My Ads" page under "Ads under review." • It may have Violated the ad guidelines of our website - If your ad needs to be edited before it can be published, it will appear on your "My Ads" page under "Ads that need editing." If you have been waiting for more than 24 hours for a response from us, it is possible that you provided us with incorrect contact information when you posted the ad. Please try again or contact us.

All advertisements are reviewed manually - if your advertisement violates our posting rules, it will be rejected. In that case, we shall notify you with a rejection email where you can see what changes need to be made before the ad can be approved. Otherwise, we will advise you on how to post the ad correctly in accordance with our rules. In such instances, you will be notified via text message or email. This will appear as a rejected ad on your account page, under "My Ads."